Articles on: Billing

Why does it say my subscription has expired?

How to Resolve the "Subscription Expired" Message

If you see a red " Subscription Expired " message in the left navigation menu, it likely indicates that there is an outstanding invoice on your account that needs to be paid.


To resolve this issue:

Pay the overdue invoice.
If you need assistance with paying or locating the outstanding invoice, contact our support team. Here's how you can reach us:
Via the 24/7 chat in the product.
By emailing us at

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!

Relevant Articles:

How do I change the account billing email?
How do I pay an invoice?

Updated on: 01/07/2024

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