Troubleshooting
Solutions to common DealRoom issues: login, downloads, files, and more.
11 articles
- I can’t open my download from DealRoom
- I can't upload a file or document
- I can't download a file or document. Why is it being converted to a PDF?
- I can't view a file, folder, or request
- Why is an excel document being converted to PDF when I download it?
- I accidentally deleted a document or request. Can it be restored?
- The file path is too long when I download
- I received an over usage message
- The person I invited did not receive their invitation
- I can't log in
- What do I do if I can't receive my authentication code to log in?