How do I set up two-factor authentication?
Enhancing the security of your DealRoom account is crucial, and enabling two-factor authentication (2FA) adds an extra layer of protection to your confidential information. In this article, we'll review:
- Enforcing Two-Factor Authentication for All Room Users
- Setting Up Two-Factor Authentication for Your Personal Account
Enforcing Two-Factor Authentication for All Room Users
As an admin, you can mandate 2FA for users. Here’s how:
- Go to the Settings tab in the left sidebar.
- Select Authentication from the top menu.
- Click Require 2FA.
Setting Up Two-Factor Authentication for Your Personal Account
Follow these steps to configure 2FA for your account:
- Click on your User profile located in the bottom-left corner of your screen. It should display your picture and name.
- A pop-up menu will appear. From the menu, select User settings.
- In the User Settings page, navigate to the Security tab located at the top.
- Look for the section labeled Authenticator App and click on the blue Enable button below it.
- The window below will pop up. Before you start make sure you have an authenticator app downloaded, we recommend Google Authenticator or Microsoft Authenticator.
- Open the app and tap the square icon in the lower right corner.
- For Google, it appears as a rainbow + sign.
- For Microsoft, it appears as a QR symbol.
Tap the icon to open the camera, then scan the QR code. Once scanned, DealRoom will sync with your app and generate a six-digit code. Enter that code in the Authentication Code field along with your password.
- When you log in, you’ll be prompted to enter the code from your authenticator app. Look for the DealRoom account in the app and enter the six-digit code into the DealRoom login panel.
If you require further assistance during the setup process, have questions about making 2FA a requirement, or need help with recovery codes, please don't hesitate to reach out to your Account Manager or support team via in-platform chat or email at support@dealroom.net.
Relevant Articles:
What do I do if I can't receive my authentication code to log in?
Updated on: 19/08/2025
Thank you!