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How do I cancel my account or subscription?

How to Cancel Your Subscription

If you're considering canceling your subscription and room, follow these steps based on your plan:

Single Room Plans

Go to the Settings tab at the top.
Select General from the left menu.
Scroll down until you see the Delete Room button.

Note: Deleting your room will also cancel your subscription immediately and remove all content within the room. It's recommended to download your important files before proceeding.

Tip: If you'd like to set your subscription to cancel at the end of the current pay period, please contact the support team at for assistance.

Pro & Enterprise Plans

Contact Support: Reach out to our support team at to initiate the cancellation of your subscription.
Specify Cancellation Date: Let us know if you want to cancel immediately or at the end of the billing period. Choosing immediate cancellation will revoke access and shut down the room right away. Opting for cancellation at the billing period's end grants access until the last day of the billing cycle.
Regardless of your choice, all future invoices will cease.

If you encounter any issues while attempting to cancel your subscription or have any concerns, don't hesitate to reach out to our support team for assistance.

Updated on: 05/09/2023

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