How do I cancel my account or subscription?
How to Cancel Your Subscription
If you're considering canceling your subscription and room, follow these steps based on your plan:
Single Room Plans
- Go to the Settings tab at the top.
- Select General from the left menu.
- Scroll down until you see the Delete Room button.
- We recommend you export your room, to do this reference this article: How do I bulk download the Data Room?
Pro & Enterprise Plans
- Contact Support: Reach out to our support team at support@dealroom.net to initiate the cancellation of your subscription.
- Specify Cancellation Date: Let us know if you want to cancel immediately or at the end of the billing period. Choosing immediate cancellation will revoke access and shut down the room right away. Opting for cancellation at the billing period's end grants access until the last day of the billing cycle.
- Regardless of your choice, all future invoices will cease.
If you have any questions about exporting your data, managing cancellation dates, or require further support during this process, please don't hesitate to contact our support team directly at support@dealroom.net.
Relevant Articles:
How do I bulk download the Data Room?
Updated on: 29/06/2025
Thank you!