All deleted documents or requests will go to the trash on the lower left side of each of their respected pages. Nothing is permanently deleted until it is deleted from the trash.

Tip: Only Admins have access to the archive and trash, so if you need an item restored, please contact an Admin in your room.

In this article, we'll cover:
How to Restore Deleted Worklists and Requests
How to Restore or Permanently Delete Documents

How to Restore Deleted Requests

If you are an Admin, you can access the deleted items by following these steps:

Click on the Archive icon located on the lower left side of the Requests page. This will open the archive in the middle where you can view the deleted items.

Note: Requests and worklists can't be permanently deleted, only documents can.



Select the requests you'd like to restore and then click the Restore button at the top.



To restore a worklist, right-click it and select the Restore option.

How to Restore or Permanently Delete Documents

If you are an admin, select the Trash icon at the bottom left of the Data Room tab.



You can select multiple items to restore or permanently delete by using the bulk select feature.
To restore an item, select it and click on the Restore button.
To permanently delete an item, select it and click on the Remove permanently button.



Please be aware that any deletion action will be logged in the Audit log, which is accessible from the Reports tab for Admins.

If you need any further assistance or have additional questions, please don't hesitate to reach out to our support team.

Relevant Articles:

How can I check how much data I’m using?
How do I delete or close a room?
How do I track if a user downloaded or viewed a document?

Updated on: 25/03/2025