Why is an excel document being converted to PDF when I download it?

File or Document Conversion to PDF

If you are downloading a document and it's converted to a PDF with a watermark, that's because your admin has set Download with a Watermark permissions for your group for that document.

Note: In order for the system to place a watermark on a document, it must convert it to a PDF.

To download the document in its native format, please contact your Admin and ask for Download Original permission for that document.

If you need to download documents in their original format, understand watermark settings, or have any further questions about download permissions, please don't hesitate to reach out to your CSM or support team via in-platform chat or email at support@dealroom.net.

Updated on: 30/06/2025

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